Monitoring - A fix has been created and is being deployed to customers now. Eii is monitoring the situation. Please report any experienced outages immediately to Eii's Support Team.
Aug 2, 17:16 EDT
Aug 2, 17:16 EDT
Update - Customers at this time are able to create mail pieces using Endicia services. A fix has been produced and is being manually applied to customers in the field to prevent further service outages.
Aug 1, 16:57 EDT
Aug 1, 16:57 EDT
Identified - The issue has been identified and the resolution is in development.
Aug 1, 09:14 EDT
Aug 1, 09:14 EDT
Investigating - It has been brought to our attention that customers are unable to create labels for Endicia mail pieces at this time. We are aware of the situation and actively investigating the issue to restore our services.
Jul 31, 18:31 EDT
Jul 31, 18:31 EDT
About This Site
Welcome to Engineering Innovation's home for real-time status information for all services related to EII equipment and web services. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
ConfirmDelivery
Operational
secure.confirmdelivery.com
?
Operational
api.confirmdelivery.com
?
Operational
SmartyStreets Standardization API
?
Operational
USPS Outgoing Services
Operational
Endicia System
Operational
UMove Cloud Server
Operational
Windowbook API
Operational
EII Services
Operational
SupplyManager Server
Operational
Phone Service
?
Operational
Jive Communications, Inc PBX Service
Operational
Jive Communications, Inc PSTN Routing
Operational
FreshDesk
Operational
Freshdesk FRESHFONE
?
Operational
Freshdesk WEB APP
Operational
Freshdesk AGENT COLLISION
Operational
Freshdesk SEARCH
Operational
Freshdesk INCOMING EMAILS
Operational
Freshdesk LIVECHAT
Operational
Freshdesk EMAIL NOTIFICATIONS
Operational
Freshdesk OUTGOING EMAILS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance