Monitoring - A fix has been created and is being deployed to customers now. Eii is monitoring the situation. Please report any experienced outages immediately to Eii's Support Team.
Aug 2, 17:16 EDT
Update - Customers at this time are able to create mail pieces using Endicia services. A fix has been produced and is being manually applied to customers in the field to prevent further service outages.
Aug 1, 16:57 EDT
Identified - The issue has been identified and the resolution is in development.
Aug 1, 09:14 EDT
Investigating - It has been brought to our attention that customers are unable to create labels for Endicia mail pieces at this time. We are aware of the situation and actively investigating the issue to restore our services.
Jul 31, 18:31 EDT

About This Site

Welcome to Engineering Innovation's home for real-time status information for all services related to EII equipment and web services. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

ConfirmDelivery Operational
secure.confirmdelivery.com   ? Operational
api.confirmdelivery.com   ? Operational
SmartyStreets Standardization API   ? Operational
USPS Outgoing Services Operational
Endicia System   Operational
UMove Cloud Server   Operational
Windowbook API   Operational
EII Services Operational
SupplyManager Server   Operational
Phone Service ? Operational
Jive Communications, Inc PBX Service   Operational
Jive Communications, Inc PSTN Routing   Operational
FreshDesk Operational
Freshdesk FRESHFONE   ? Operational
Freshdesk WEB APP   Operational
Freshdesk AGENT COLLISION   Operational
Freshdesk SEARCH   Operational
Freshdesk INCOMING EMAILS   Operational
Freshdesk LIVECHAT   Operational
Freshdesk EMAIL NOTIFICATIONS   Operational
Freshdesk OUTGOING EMAILS   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
ConfirmDelivery/EZ-Confirm Website Response Rate
Fetching
ConfirmDelivery API Response Time ?
Fetching
Endicia Server Response Times
Fetching
UMove Cloud Response Times
Fetching
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.